Virtual Veteran: AI-Powered Organisation Memory

The idea struck when I realized how much wisdom and know-how we lose whenever seasoned professionals move on to other roles. Important institutional knowledge often disappears, leaving new team members struggling to find answers to questions like "Who handled last year's big event?" or "What was the outcome of that important meeting that happened before I joined?"

Virtual Veteran leverages cutting-edge technologies to preserve and make accessible organizational knowledge:

• OpenAI GPT-4 for natural language processing and response generation
• Gradio for creating an intuitive user interface
• TF-IDF for finding the most relevant email responses
• Flask for robust backend server operations
• Python for seamless data handling and processing

Key Features:

• Users can simply drag and drop their email archive, with automatic processing of PDF attachments
• Questions are processed against the archive to fetch relevant information
• Responses include email subject titles and dates for context
• The system provides concise, accurate answers powered by historical communications

Though the product remains a prototype, developing it from scratch was an invaluable learning experience. It challenged me to apply my Flask development skills in new ways and marked my first implementation of Retrieval-Augmented Generation (RAG). The project's selection for presentation at PST Ideathon 2024 validated its potential impact on organizational knowledge management.